At RC Pulse Garage Store, we treat your personal data with the same precision and care we apply to tuning high-performance RC vehicles. This policy explains how we collect, use, and protect your information when you visit servotechgear.com.

1. Information We Collect

To keep your RC experience running smoothly, we collect:

  • Performance Data: When you visit our site, we automatically collect technical information like your IP address, browser type, and device characteristics.
  • Pit Crew Essentials: When you make a purchase, we collect your name, shipping address, email, phone number, and payment information to process your order.
  • Tuning Preferences: We may collect information about your browsing behavior and product preferences to optimize your experience.
  • Communication Logs: Any correspondence with our support team via email ([email protected]) is retained to provide better service.

2. How We Use Your Information

We channel your data into these high-performance applications:

  • Turbocharged Checkout: Processing your orders and payments with the speed of a brushless ESC.
  • Precision Tuning: Improving our website, products, and services based on customer behavior.
  • Track-Ready Support: Responding to your inquiries faster than a 1S LiPo-powered mini-Z.
  • Pit Stop Communications: Sending order confirmations, shipping updates, and (if you opt-in) promotional offers about RC gear.
  • Fraud Prevention: Implementing security measures as robust as a $500 Arrma Kraton’s roll cage.

3. Data Sharing & Disclosure

We only share your information with trusted partners who help keep your RC passion running:

  • Payment Processors: Secure partners like PayPal and credit card processors to complete transactions.
  • Shipping Crew: Logistics providers to deliver your RC parts worldwide (except select Asian/remote regions).
  • Legal Requirements: When required by law or to protect our rights and safety.

We never sell your personal data to third-party marketers.

4. Data Storage & Security

Your information is protected with military-grade security measures:

  • 256-bit SSL encryption on all transactions (PCI-DSS compliant)
  • We never store full credit card numbers on our servers
  • Regular security audits of our systems
  • Limited employee access to sensitive data

Data is stored on secure servers and retained only as long as necessary to provide our services.

5. Your Rights & Controls

You have the right to:

  • Access, correct, or delete your personal information
  • Opt-out of marketing communications
  • Request a copy of your data
  • Withdraw consent where applicable

To exercise these rights, contact our pit crew at [email protected].

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and shopping cart
  • Analyze website traffic and performance
  • Deliver targeted ads about RC products (if you opt-in)

You can control cookies through your browser settings. Disabling them may affect site functionality.

7. International Data Transfers

As a global RC parts supplier (shipping to 150+ countries), your data may be transferred and processed outside your home country. We ensure adequate protections are in place for these transfers.

8. Policy Updates

We may update this policy occasionally to reflect changes in our practices. Significant changes will be communicated through our website or email.

9. Contact Us

For any privacy-related questions or concerns:

RC Pulse Garage Store
2457 West Virginia Avenue
Greenfield Ctr., US 12833
Email: [email protected]

Keep racing, keep building – your privacy is our priority!

RC Pulse Garage Store Team